Terms and Conditions

Last modified: 19.12.2025

1. INTRODUCTION AND ACCEPTANCE

These Terms and Conditions (“Terms”) govern your use of the Studio Adorio website and your booking and participation in psychotherapy and energy therapy sessions offered by Studio Adorio (“we,” “us,” “our,” or the “Service”).

By booking a session through our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not book or attend our sessions.

2. ABOUT OUR SERVICES AND PRACTITIONER

Studio Adorio provides individual and group sessions in psychotherapy and energy therapy. Sessions are conducted by Kateryna Gudzenko.

Kateryna’s Qualifications:

  • The Assemblage Point Certificate (Leonid Talpis, 2025)
  • Universal Therapy Certificate (Leonid Talpis, 2025)
  • Counselling Skills, Level 3 (Macbeth Center, UK, 2024-2025)
  • Leadership and Management, Level 3 (Strive Training, UK, 2025)
  • Psychotherapeutic Groups (Institute of Family Psychology and Counselling, 2021)
  • Negotiation Training Courses (Club of Professional Negotiators, Ukraine, 2015-2017)
  • Engineer Manager Level 6 (Kharkiv National Aerospace University, Ukraine)

Important: Our sessions are not a replacement for medical treatment, clinical mental health services, or emergency care. We do not diagnose, treat, or cure mental health conditions.

3. INDIVIDUAL SESSIONS

3.1 What to Expect

Individual sessions are conducted in a safe, confidential space. We explore your issue one-to-one using objects, figurines, or metaphorical cards to represent people and dynamics. This approach is perfect for sensitive topics or those who prefer intimate settings.

Session Process:

  1. We get to know each other and clarify your request
  2. We explore the root of the issue using objects or metaphorical cards
  3. We use resolving phrases to release emotional charge and support acceptance
  4. Zero Point or other techniques are applied as needed
  5. If required, we may explore deeper layers and repeat the process
  6. The aim is a visible release in the field. Resolution may be immediate or may take time.

What has been carried for many years sometimes needs space to unfold and dissolve. We initiate the healing, and the Energy-Information Field completes the work.

3.2 Session Duration and Location

Duration: Approximately 2 hours

Individual sessions typically last around 2 hours, although exact timing can vary. Most sessions take between 1.5 and 2.5 hours. Please plan additional free time afterward to relax and avoid rushing.

Location Options:

  • In Person: Studio Adorio, Hammersmith & Fulham, W12 8BA, London (exact address provided after deposit confirmation)
  • Online: Google Meet or Zoom
3.3 Individual Session Pricing and Payment

Fee: £90 per session.

Deposit: £20 (required to reserve your time)

Payment Process:

  1. Book your session online through our website
  2. A confirmation email will be sent with payment details for the £20 deposit
  3. Once the deposit is received and confirmed, we will send you:
    • The exact address (if in-person session)
    • Zoom or Google Meet link (if online session)
    • Session details and any preparation information
  4. The remaining price can be paid in person before the session (in-person sessions) or via the payment link we provide (online sessions)

4. GROUP SESSIONS

For information about our group sessions, availability, and booking, please visit our Eventbrite page (linked in the Group Sessions section of our website).

Group sessions follow the same therapeutic principles as individual sessions but use representatives (people standing in for key elements of your system, such as family members, important life events, or emotional themes) instead of objects or cards.

Participants in group sessions agree to maintain confidentiality regarding other group members and their personal information.

5. NATURE OF THERAPY AND NO GUARANTEE OF RESULTS

You acknowledge that:

  • Participation in our sessions is voluntary We do not guarantee any specific results, outcomes, or improvements in your mental or physical health. However, we aim to solve your problem (or support meaningful progress toward resolution). The effectiveness of any therapeutic work depends on many factors, including your own engagement, openness, and circumstances.
  • Energy therapy and psychotherapy are complementary practices and should not replace medical treatment or professional mental health services
  • Healing is a process; some issues resolve immediately while others require time to unfold

6. ELIGIBILITY AND HEALTH SCREENING

6.1 Who Should NOT Attend

You should NOT book a session with us if:

  • You have been diagnosed with a clinical mental illness or psychosis (unless you have discussed this with us and received explicit approval)
  • You are currently in mental health crisis or having suicidal or self-harm thoughts
  • You are under the influence of recreational drugs or alcohol
  • You are not able to provide informed consent to participate
6.2 Your Disclosure Obligations

Before booking a session, you agree to:

  • Inform us of any mental health diagnoses, mental illnesses, or psychotic episodes you have experienced
  • Disclose all medications you are currently taking, including psychiatric medications
  • Inform us if you are receiving treatment from a psychiatrist, psychologist, or other mental health professional
  • Notify us immediately if your mental health changes or deteriorates before your session
  • Not attend sessions while under the influence of recreational drugs or alcohol

Failure to disclose this information is at your own risk, and we are not responsible for any adverse effects or consequences.

6.3 Our Right to Refuse or Terminate Service

We reserve the right to:

  • Decline to provide services to anyone we believe is not suitable for our sessions
  • Refuse to proceed with or terminate a session at any time if we have concerns about your mental health, safety, or wellbeing
  • Ask you to leave if you arrive under the influence of drugs or alcohol
  • Refuse to refund your deposit if you are unable to participate due to being under the influence

7. BOOKING AND PAYMENT

7.1 How to Book

Sessions are booked online through our website. You will receive a confirmation email with details of your scheduled session and payment information.

7.2 Deposit Payment and Confirmation

A £20 deposit per session is required to confirm your booking. Payment is processed securely via Stripe.

Important: The deposit is refundable or transferable under the following conditions:

  • If you notify us at least one day (24 hours) before your scheduled session, we will refund your £20 deposit in full, OR
  • If we both agree and confirm an alternative time, your £20 deposit can be transferred to that new session date

Any cancellation made less than 24 hours before your session: the deposit is forfeited and non-refundable.

7.3 Payment Method and Security

All payments are processed securely through Stripe. We do not store credit card information on our systems.

8. CANCELLATION POLICY

8.1 Client Cancellations and Rescheduling

If you need to cancel or change the time of your session, you must notify us at least one day (24 hours) before your scheduled session time.

To change the time of your individual session, contact Kateryna Gudzenko as soon as possible:

  • WhatsApp: +44 746 969 0203
  • Phone: +44 746 969 0203

Deposit handling:

  • Cancellation with 24+ hours notice: Your £20 deposit will be refunded in full, OR if we both agree and confirm an alternative time, your deposit will be transferred to that new session date
  • Cancellation with less than 24 hours notice: Your £20 deposit is forfeited and non-refundable
  • No-show (failure to attend without cancellation): Your deposit is forfeited
8.2 Our Right to Cancel or Reschedule

We reserve the right to cancel or reschedule sessions due to circumstances beyond our reasonable control (including illness, emergency, or technical issues). In such cases, we will contact you as soon as possible, and your deposit will be refunded or transferred to a rescheduled session at your preference.

8.3 Rescheduling

If you wish to reschedule your session to a different date or time, you must notify us at least 24 hours in advance. Rescheduling requests are subject to availability. Your deposit will be transferred to the new session date.

9. CONFIDENTIALITY AND DATA PROTECTION

9.1 Confidentiality

All information shared during sessions is treated as strictly confidential and will not be disclosed to third parties, except as required by law or in the specific circumstances outlined in Section 9.2 below.

9.2 Exceptions to Confidentiality

We may disclose information without your consent if:

  • You pose an immediate risk of serious harm to yourself or others
  • There is suspected abuse of a child or vulnerable adult
  • We are required to do so by law, court order, or regulatory authority
  • We need to pursue legal action to recover unpaid fees
9.3 Session Records

We maintain minimal session notes for our professional records only. These are securely stored and will be deleted in accordance with UK data protection regulations. We do not use your name or identifying details in session records, and records are kept completely separate from any contact details.

9.4 Data Protection and Privacy

Your personal data (name, email, contact details, payment information) is processed in accordance with the UK Data Protection Act 2018 and UK GDPR. We only collect and use the minimum information necessary to provide our services and process payments.

For full details about how we collect, use, and protect your data, please see our Privacy Policy on our website.

10. LIMITATION OF LIABILITY

10.1 No Medical Guarantee or Diagnosis

We do not provide medical diagnosis, treatment, or cure. We are not doctors or medical professionals. You should always consult your GP or qualified medical professional for any medical concerns, health conditions, or before starting or stopping any prescribed medications.

10.2 Our Liability is Limited

To the extent permitted by law:

  • We are not liable for any physical, emotional, or psychological harm, distress, or adverse effects arising from your participation in sessions
  • We are not liable for any loss, damage, or injury caused by your failure to disclose health information or medications
  • We are not liable for any consequences of your decision to participate despite health warnings
  • We are not liable for outcomes or results you may or may not experience
10.3 Your Assumption of Risk

By booking and attending sessions, you voluntarily assume all risks associated with participation and agree to release Studio Adorio and Kateryna Gudzenko from any claims, damages, or legal action arising from your attendance or participation in our sessions.

11. YOUR RESPONSIBILITIES AND CONDUCT

You agree to:

  • Arrive on time for your session (or log in on time for online sessions)
  • Treat Kateryna Gudzenko and all other participants (in group sessions) with respect and courtesy
  • Not disrupt or interfere with other participants’ sessions (in group sessions)
  • Comply with any reasonable instructions given during sessions
  • Notify us of any health or safety concerns before or during your session
  • Not record sessions (audio, video, or otherwise) without explicit prior written consent from Kateryna Gudzenko
  • Maintain the confidentiality of other group participants and their personal information (in group sessions)

12. GROUP SESSION CONFIDENTIALITY

For group sessions, participants additionally agree to:

  • Respect the confidentiality and privacy of all other group members
  • Not share identifying information about other participants outside the group
  • Not discuss or disclose the personal issues shared by other group members
  • Treat all group members with respect and non-judgment

13. INTELLECTUAL PROPERTY

All content on our website, including text, images, therapeutic materials, and any materials provided during sessions, is owned by Studio Adorio or Kateryna Gudzenko and protected by copyright. You may not reproduce, distribute, modify, or use this content without our written permission.

14. CHANGES TO THESE TERMS

We reserve the right to change these Terms at any time. Changes will be posted on our website with an updated “Last Updated” date. Your continued use of our services and website after such changes constitute your acceptance of the updated Terms.

15. COMPLAINTS AND DISPUTES

If you have a complaint or concern about our services, please contact us:

Email: Studioadorio@studioadorio.com

WhatsApp: +44 746 969 0203

We will investigate your complaint in a timely manner and work toward resolution. We aim to resolve complaints fairly and professionally.

16. LIMITATION PERIOD FOR LEGAL ACTION

Any legal action or claim arising from these Terms, our services, or your participation in sessions must be brought within one year of the date the claim arises. After one year, any claim will be barred and cannot be pursued.

17. GOVERNING LAW AND JURISDICTION

These Terms are governed by and construed in accordance with English law. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18. CONTACT INFORMATION

Studio Adorio

Practitioner: Kateryna Gudzenko

Email: Studioadorio@studioadorio.com

WhatsApp: +44 746 969 0203

Location: Hammersmith & Fulham, W12, London, UK

Website: https://studioadorio.com

19. ENTIRE AGREEMENT

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Studio Adorio regarding your use of our services, website, and booking and participation in sessions. These Terms supersede all prior agreements, understandings, and negotiations.

By booking a session with Studio Adorio, you confirm that you have read, understood, and fully agree to these Terms and Conditions.

Scroll to Top